{"id":10984,"date":"2023-03-26T02:32:27","date_gmt":"2023-03-26T02:32:27","guid":{"rendered":"https:\/\/explorecolibri.com\/?page_id=10984"},"modified":"2024-06-22T02:13:08","modified_gmt":"2024-06-22T02:13:08","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/explorecolibri.com\/es\/frequently-asked-questions\/","title":{"rendered":"Preguntas Frecuentes"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10984\" class=\"elementor elementor-10984\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-495588b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"495588b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cb5238\" data-id=\"7cb5238\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e1eceef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1eceef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-201e64b\" data-id=\"201e64b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d54a71a elementor-widget elementor-widget-heading\" data-id=\"d54a71a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.1 - 02-04-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Preguntas Frecuentes<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-90e56bc elementor-widget elementor-widget-accordion\" data-id=\"90e56bc\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.1 - 02-04-2023 *\/\n.elementor-accordion{text-align:left}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1511\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\u00bfQu\u00e9 puedo esperar de los servicios en CTT?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1511\"><p>En CTT, puede esperar un ambiente c\u00e1lido y de apoyo, dise\u00f1ado espec\u00edficamente para satisfacer sus necesidades y objetivos \u00fanicos. Nuestras sesiones se realizan de manera segura en l\u00ednea por la Dra. Gabriela L\u00f3pez-Zer\u00f3n, quien ofrece atenci\u00f3n compasiva tanto en ingl\u00e9s como en espa\u00f1ol. Ya sea que busque terapia para desaf\u00edos personales o necesite evaluaciones de inmigraci\u00f3n para procedimientos legales, nuestro objetivo es hacer que se sienta escuchado(a), comprendido(a) y empoderado(a). Nuestros servicios est\u00e1n dise\u00f1ados para responder a sus circunstancias individuales, basados en principios de cuidado informado por trauma y con un enfoque en la cultura y los saberes ancestrales, asegurando que reciba el apoyo necesario para prosperar.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1512\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1512\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\u00bfEs la terapia en l\u00ednea en CTT adecuada para m\u00ed? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1512\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1512\"><p>Iniciar terapia es una decisi\u00f3n muy personal y es fundamental encontrar la opci\u00f3n que mejor se ajuste a usted. La terapia en l\u00ednea en CTT podr\u00eda ser ideal si:<\/p><ul><li aria-level=\"1\">Prefiere la comodidad y flexibilidad de recibir terapia desde un lugar de su elecci\u00f3n.<\/li><li aria-level=\"1\">Valora un enfoque que sea culturalmente sensible e inclusivo, que respete sus experiencias e identidades \u00fanicas.<\/li><li aria-level=\"1\">Est\u00e1 c\u00f3modo con el uso de tecnolog\u00eda para las sesiones y cuenta con acceso a internet confiable y un dispositivo adecuado.<\/li><li aria-level=\"1\">Dispone de un espacio privado que asegure la confidencialidad de sus sesiones.\u00a0<\/li><\/ul><p>\u00a0<\/p><p>Es importante mencionar que no proporcionamos gesti\u00f3n de crisis continua. En situaciones de crisis, la terapia presencial podr\u00eda ser m\u00e1s adecuada. Le invitamos a discutir sus necesidades espec\u00edficas con la Dra. L\u00f3pez-Zer\u00f3n para determinar si nuestra terapia en l\u00ednea es la opci\u00f3n m\u00e1s adecuada para usted.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1513\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1513\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\u00bfC\u00f3mo puedo hacer m\u00e1s c\u00f3modo mi entorno para las sesiones de terapia en l\u00ednea? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1513\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1513\"><p>Para configurar un espacio m\u00e1s acogedor para la terapia en l\u00ednea, considere:\u00a0<\/p><ul><li aria-level=\"1\">Elegir un lugar c\u00f3modo donde se sienta relajada(o) y concentrada(o).\u00a0<\/li><li aria-level=\"1\">Minimizar distracciones apagando notificaciones en sus dispositivos y cerrando pesta\u00f1as o aplicaciones que no necesite.\u00a0<\/li><li aria-level=\"1\">Usar auriculares para mantener la privacidad y concentraci\u00f3n durante la sesi\u00f3n.\u00a0<\/li><li aria-level=\"1\">Tener a mano un vaso de agua u otra bebida.\u00a0<\/li><li aria-level=\"1\">Mantener cerca un cuaderno para anotar cualquier pensamiento o reflexi\u00f3n que surja durante la sesi\u00f3n.<\/li><li aria-level=\"1\">Considerar incorporar elementos sensoriales, como una manta suave o un juguete para aliviar el estr\u00e9s, para aumentar la comodidad y la relajaci\u00f3n.\u00a0<\/li><li aria-level=\"1\">Ajustar la iluminaci\u00f3n en su espacio para crear un ambiente tranquilo.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1514\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-1514\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\u00bfCTT acepta seguro m\u00e9dico? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1514\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1514\"><p>CTT funciona como una pr\u00e1ctica de pago por servicio, lo que significa que las sesiones deben ser abonadas directamente por el cliente o a trav\u00e9s de beneficios fuera de la red de seguros. Recomendamos comunicarse con su proveedor de seguros para comprender los beneficios que ofrece para terapia psicol\u00f3gica ambulatoria en l\u00ednea. Si bien no tramitamos reclamaciones de seguros directamente, proporcionamos un recibo detallado (conocido como superfactura) que usted puede presentar a su compa\u00f1\u00eda de seguros para solicitar un reembolso.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1515\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-1515\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\u00bfCu\u00e1l es la pol\u00edtica de cancelaci\u00f3n de CTT?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1515\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1515\"><p>En CTT requerimos un aviso previo de al menos 24 horas para cancelar o reprogramar una cita. La falta de notificaci\u00f3n dentro de este plazo resultar\u00e1 en el cobro del costo total de la sesi\u00f3n perdida. Es importante se\u00f1alar que estos cargos no son facturables a las compa\u00f1\u00edas de seguros.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1516\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-1516\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\u00bfQu\u00e9 es un Estimado de Buena Fe? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1516\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1516\"><p>Usted tiene derecho a recibir un Estimado de Buena Fe. Este documento especifica los costos esperados de los servicios en CTT, bas\u00e1ndose en la informaci\u00f3n disponible al momento de la creaci\u00f3n de un estimado. No incluye gastos no previstos que puedan surgir durante el tratamiento. En caso de que se incurra en costos adicionales inesperados, usted tiene el derecho de impugnar estos cargos bajo la ley federal. Para obtener m\u00e1s informaci\u00f3n o iniciar un proceso de resoluci\u00f3n de disputas, puede visitar <span style=\"text-decoration: underline;\"><a href=\"http:\/\/www.cms.gov\/nosurprises\" target=\"_blank\" rel=\"noopener\">www.cms.gov\/nosurprises<\/a><\/span> o llamar al <span style=\"text-decoration: underline;\"><a href=\"tel:1-800-985-3059\">1-800-985-3059<\/a><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1517\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"tab\" aria-controls=\"elementor-tab-content-1517\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\u00bfCu\u00e1les son las pol\u00edticas y procedimientos generales de CTT? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1517\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1517\"><p>Para acceder a informaci\u00f3n detallada sobre nuestras pol\u00edticas, le invitamos a descargar nuestro Formulario de Divulgaci\u00f3n y Consentimiento Informado, as\u00ed como nuestro Formulario de Pol\u00edtica de Privacidad. Puede encontrar estos documentos en los enlaces a continuaci\u00f3n:<\/p><p><a href=\"#Disclosure\"><span style=\"text-decoration: underline;\">Divulgaci\u00f3n y Consentimiento para el Tratamiento<\/span><\/a><\/p><p><span style=\"text-decoration: underline;\"><a href=\"#HIPAA\">Comunicado de Pol\u00edticas de Privacidad HIPAA<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What can I expect from services at CTT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>At CTT, you can expect a warm and supportive environment tailored to meet your unique needs and goals. Our sessions are conducted securely online by Dr. Gabriela L\\u00f3pez-Zer\\u00f3n, who offers compassionate care in both English and Spanish. Whether you&#8217;re seeking therapy for personal challenges or require immigration evaluations for legal proceedings, we aim to make you feel heard, understood, and empowered. Our services are designed to be responsive to your individual circumstances, grounded in trauma-informed and culturally responsive care principles, ensuring you receive the support you need to thrive.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is online therapy at CTT a good fit for me?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Choosing to start therapy is a deeply personal decision and finding the right fit is crucial. Online therapy at CTT may be ideal if you:<\\\/p><ul><li aria-level=\\\"1\\\">Prefer the convenience and flexibility of receiving therapy in your preferred environment.<\\\/li><li aria-level=\\\"1\\\">Value a culturally responsive and inclusive approach that respects your unique experiences and identities.<\\\/li><li aria-level=\\\"1\\\">Are comfortable using technology for sessions and have reliable internet access and a suitable device.<\\\/li><li aria-level=\\\"1\\\">Have a private space to ensure confidentiality during your sessions.\\u00a0<\\\/li><\\\/ul><p>\\u00a0<\\\/p><p>Please note, we do not offer ongoing crisis management, and in-person therapy may be more suitable in those cases. Feel free to discuss your specific needs with Dr. L\\u00f3pez-Zer\\u00f3n to determine if our online therapy services are the right fit for you.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I make my environment more comfortable for online therapy sessions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To set up a more comfortable space for online therapy consider:\\u00a0<\\\/p><ul><li aria-level=\\\"1\\\">Choosing a comfortable location where you feel relaxed and focused\\u00a0<\\\/li><li aria-level=\\\"1\\\">Minimize distractions by turning off notifications on your devices and closing unnecessary tabs or applications\\u00a0<\\\/li><li aria-level=\\\"1\\\">Use headphones or earbuds to help maintain privacy and focus during the session.\\u00a0<\\\/li><li aria-level=\\\"1\\\">Have a glass of water or another beverage nearby\\u00a0<\\\/li><li aria-level=\\\"1\\\">Keep a notepad or journal handy to jot down any thoughts or reflections that come up during the session<\\\/li><li aria-level=\\\"1\\\">Consider incorporating sensory items, like a cozy blanket or stress relief toy to enhance comfort and relaxation\\u00a0<\\\/li><li aria-level=\\\"1\\\">Adjust the lightning in your space to create a calming atmosphere<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Does CTT accept insurance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>CTT operates as a fee-for-service practice, which means sessions are either paid out-of-pocket or through out-of-network benefits. We recommend contacting your insurance provider to understand your benefits for outpatient online psychotherapy. While we don\\u2019t directly handle insurance claims, we provide a detailed receipt (superbill) that you can submit to your insurance for potential reimbursement.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is CTT\\u2019s cancellation policy? \\u200b\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We require at least 24 hours&#8217; notice to cancel or reschedule an appointment. Failure to notify us within this timeframe will result in a charge for the missed session. Please note, these charges cannot be billed to insurance.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is a Good Faith Estimate?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You have the right to receive a Good Faith Estimate. This document outlines the expected costs of services at CTT, based on available information at the time of the estimate. It does not cover unforeseen expenses that may arise during treatment. Should unexpected costs occur, you are entitled to dispute the charges under federal law. For more information or to start a dispute resolution process, visit <span style=\\\"text-decoration: underline;\\\"><a href=\\\"http:\\\/\\\/www.cms.gov\\\/nosurprises\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">www.cms.gov\\\/nosurprises<\\\/a><\\\/span> or call <span style=\\\"text-decoration: underline;\\\"><a href=\\\"tel:1-800-985-3059\\\">1-800-985-3059<\\\/a><\\\/span>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are CTT\\u2019s general policies and procedures?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>For detailed information about our policies, you can download our Disclosures and Informed Consent Form, as well as our Privacy Policy Form from the links below:<\\\/p><p><a href=\\\"#Disclosure\\\"><span style=\\\"text-decoration: underline;\\\">Disclosure and Consent for Treatment<\\\/span><\\\/a><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><a href=\\\"#HIPAA\\\">HIPAA<\\\/a><\\\/span><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions What can I expect from services at CTT? At CTT, you can expect a warm and supportive environment tailored to meet your unique needs and goals. Our sessions are conducted securely online by Dr. Gabriela L\u00f3pez-Zer\u00f3n, who offers compassionate care in both English and Spanish. Whether you&#8217;re seeking therapy for personal challenges [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10984","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/explorecolibri.com\/es\/wp-json\/wp\/v2\/pages\/10984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/explorecolibri.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/explorecolibri.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/explorecolibri.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/explorecolibri.com\/es\/wp-json\/wp\/v2\/comments?post=10984"}],"version-history":[{"count":28,"href":"https:\/\/explorecolibri.com\/es\/wp-json\/wp\/v2\/pages\/10984\/revisions"}],"predecessor-version":[{"id":11786,"href":"https:\/\/explorecolibri.com\/es\/wp-json\/wp\/v2\/pages\/10984\/revisions\/11786"}],"wp:attachment":[{"href":"https:\/\/explorecolibri.com\/es\/wp-json\/wp\/v2\/media?parent=10984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}